Contact Us
Contact Us
At our travel and tour company, we strive to make your booking experience as smooth and hassle-free as possible. Please take a moment to review our booking terms before confirming your reservation to ensure a clear understanding of our policies and procedures.
Once you make a booking, it will be confirmed upon receipt of a completed booking form and the required deposit or full payment, depending on the type of service. You will receive a booking confirmation email detailing your itinerary, payment status, and any special requirements.
If you wish to modify your booking (dates, services, number of travelers), please notify us at least 14 days before the scheduled departure. Additional fees may apply depending on the type of modification.
We highly recommend purchasing travel insurance to protect against unforeseen circumstances such as trip cancellations, medical emergencies, or lost baggage. Travel insurance is the responsibility of the traveler.
It is the traveler’s responsibility to ensure that all required travel documents, including passports, visas, and any other necessary documentation, are in order prior to departure. Any issues arising from incorrect or missing documentation will not be the responsibility of the company.
Our company aims to ensure the best possible experience for all travelers. However, we are not liable for any loss, injury, or damages that occur during the trip due to the traveler’s actions or circumstances beyond our control.
Travelers are responsible for ensuring that they meet the physical and health requirements of the tours. Please check with your doctor if you are unsure about the suitability of the trip for your health condition.
We will do our best to accommodate any special requests such as dietary preferences, room types, or specific activities. However, we cannot guarantee that all requests will be met unless confirmed at the time of booking.
In the rare case that we need to modify your itinerary due to unforeseen circumstances, we will inform you in advance and offer alternatives or a refund if required.
We encourage you to read these terms carefully and contact us if you have any questions. Your booking signifies your acceptance of these terms. Enjoy your trip and travel with peace of mind!